Artisan Quality – Satisfaction Guarantee

Our sinks and basins are formed from custom blended stoneware and porcelain clay bodies which are based on sturdy Appalachian fire clays and Florida kaolins. All of our raw materials are carefully graded and chosen to precisely control the fired tensile and compression strength of our product line.

Every piece is fired to bisque temperature, carefully glazed and then refired in a reduction atmosphere – to full vitrification at Cone 10 – 2400° Fahrenheit. The strength and durability of every unit is comparable in every way to the vitreous china and whiteware used throughout the sanitary ware industry.

In thirty years of continuous production we have only had one sink returned for exchange due to a raw material flaw beyond our control. This sink suffered a small rim chip due to careless installation methods employeed by the plumbing contractor. Even though the contractor admitted he was at fault - we promptly replaced the sink because that is what our client asked us to do. In the final analysis - we are going to do whatever is necessary to maintain the trust and respect of our patrons.

Our full satisfaction gurantee is a life time commitment to the original purchaser. We expect you to be fully pleased and satisfied with the quality and function of our product - no fine print.

I hate to say it - but I sometimes wish that our sink would break or chip or just get dirty enough to justify replacing it. Maybe I should de-install it and put it on showroom display with a big sign detailing its years of pristine service. Or maybe I could find a museum that would like to add the oldest surviving Maine Kiln Works sink to its permanent collection.